TDCCommerce's built-in Native AI tools are designed to simplify and automate daily eCommerce operations. It supports product data management, order validation, fraud detection, financial reconciliation, data-driven marketing, and 24/7 customer support. It also enables advanced search, email handling, voice-based interactions, and quick access to documentation.
Order & Finance Management Tools automate order processing to improve accuracy and reduce processing time while helping businesses detect suspicious transactions and support fraud prevention efforts. The solution also digitizes invoices and accurately matches records with financial data, making financial operations more efficient. By connecting directly with real-time ERP data, it generates financial reports that provide timely insights and support informed decision-making.
Learn More
eCommerce Operations Tools help shoppers find products faster through AI-assisted search functionality while providing instant responses to customer questions during the buying process. The platform supports purchase guidance that helps reduce cart abandonment rates and delivers 24/7 assistance to enhance the overall shopping experience, making it easier for customers to discover products and complete purchases with confidence.
Learn More
Email Automation Tools summarize long email threads into concise overviews for quicker review and response handling. They assist with writing, rewriting, and refining emails for professional communication while improving consistency and clarity across day-to-day conversations. By reducing manual effort, these tools help teams respond faster and communicate more effectively with customers and colleagues.
Learn More
Product Catalog Automation generates product titles, descriptions, specifications, and catalog details using AI to streamline catalog management. It detects missing, incomplete, or incorrect product information, enhances product images, and organizes items into suitable categories. This helps businesses maintain complete, accurate, and sales-ready product listings across their catalogs.
Learn More
Marketing Automation Tools support the creation and management of marketing campaigns and outreach activities while generating advertising content and email templates for promotional use. By leveraging ERP-based data, they improve customer targeting and audience segmentation, helping businesses reach the right customers more effectively. The tools also track and improve campaign performance while reducing manual involvement in campaign management.
Learn More
Customer Support & Service Tools help support teams handle customer issues more efficiently through faster response times and intelligent assistance. They summarize support conversations for quicker understanding and follow-up, while providing suggested replies based on customer requests and connected system data. This improves response consistency, issue resolution, and overall customer service quality.
Improves response consistency, issue resolution, and customer service quality
ERP Assistant Tools help users understand and navigate ERP functions more effectively by providing clear answers to common operational questions. They offer guidance using available ERP documentation and system information, making it easier for users to find the information they need. These tools support onboarding, training, and troubleshooting activities, helping teams become productive more quickly.
Learn More
Managing orders, invoices, payments, reports, emails, and routine business processes manually can consume valuable time and increase the risk of errors, disconnected records, and operational delays. Intelligent assistance helps verify orders, match invoices with records, review email conversations, improve document access, and support faster report preparation through connected business information.
Customers expect fast and accurate responses during shopping, support requests, and post-purchase communication. Instant answers, suggested replies, voice interactions, and quick access to customer information help support faster and more consistent communication experiences.
Large product catalogs often contain missing details, inconsistent descriptions, incorrect categories, and image quality issues that require continuous review. Content generation and catalog organization tools help improve product descriptions, identify incomplete information, enhance product images, and maintain greater accuracy and consistency across catalog records.
TDC AI module enhances speed and accuracy by automating decisions and repetitive tasks—streamlining everything from order verification to vendor invoicing and customer interactions.
%2520(1)%2520(3).png&w=3840&q=75)