Privacy

Privacy Policy

Overview

TDCCommerce values your privacy and is committed to protecting the personal and business information you share with us.. This Privacy Policy explains how we collect, use, store, and share your data when you use our ERP software and IT services. By accessing or using our services, you agree to the practices described in this policy.

Information We Collect

aPersonal Information

We collect information such as your name, email address, company details, and other relevant data when you create an account, request a demo, or communicate with us.

bUsage Data

We automatically collect information about how you use our platform, including pages visited, login records, feature usage, and other usage patterns.

cPayment Information

Payment details are collected securely through trusted third-party payment processors and are not stored directly by us.

dDevice and Technical Data:

Information including your browser type, IP address, device characteristics, and approximate location data (based on IP address) may be collected to ensure proper functioning and security.

How We Use Your Data

aWe use your information to:

Provide and maintain access to our platform and services.

Personalize your experience and improve our offerings.

Process payments, subscription renewals, and billing.

Analyze performance, diagnose issues, and enhance system security.

Communicate important updates, offers, or changes — only if you have opted in.

Data Sharing and Disclosure

aWe do not sell your personal data. Data may be shared with:

Trusted service providers for cloud hosting, analytics, customer support, and related services.

Third-party vendors such as Google Ads or Meta, but only if you choose to connect those services to your account.

Legal and regulatory authorities when required by law or to protect our rights.

Data Security

aProtecting your data is our priority. We employ industry-standard security measures, including:

Encryption of sensitive data.

Role-based access controls.

Multi-factor authentication.

Secure hosting environments on AWS, Azure, and Google Cloud Platform.

Cookies and Tracking Technologies

We use essential cookies to manage sessions and analytics cookies to understand usage and improve our platform. You can manage your cookie preferences at any time through your browser settings.

Your Rights

aYou have the right to:

Request access to or correction/deletion of your personal data.

Opt-out of marketing communications.

Request data portability.

File a complaint with a relevant privacy or data protection authority.

Data Retention

We retain your data as long as your account is active or needed to comply with legal, contractual, or operational requirements.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this policy to reflect changes in laws, business practices, or technological advancements. We encourage you to review this page periodically for the latest information.

Questions about these terms?

Our legal team is here to help clarify any questions you may have.

Contact Legal Team